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FAQ

  • When will my products be shipped?
    Orders are generaly processed within 48 – 72 hours, with the exceptions of weekends.
  • What are the shipping rates?
    Shipping rates are calculated through USPS.
  • How do I track my order?
    An email with the tracking number will be sent once product(s) have shipped.
  • What if I am dissatisfied with my order?
    Contact Southern Jane Candles & Company within 3 days of receipt of shipment for the matter to be resolve.
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